Cold Food Operations Supervisor

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

We are seeking a hands-on, energetic Operations Supervisor to lead our Cold Food Department team in a dynamic, fast-paced food production environment. This role is ideal for someone passionate about food safety, quality, and team development. You will be responsible for leading a team to ensure timely production, maintaining the highest food safety standards, and driving employee engagement in safety and performance initiatives.

Main Accountabilities

Operations & Compliance

• Supervise daily operations to ensure timely and accurate production and flight catering.
• Organize, schedule, and oversee shift staff to meet labor productivity targets and minimize overtime.
• Conduct daily team meetings to communicate goals, updates, and safety reminders.
• Ensure strict compliance with all regulatory and food safety standards, including FDA, USDA, OSHA, HACCP, and GMP.
• Monitor safety performance and proactively address issues to maintain a safe work environment.
• Identify, document, and implement process improvements to enhance efficiency and quality.

Leadership & People Development

• Lead, coach, and motivate a team of hourly employees, fostering a positive and productive work environment.
• Promote and uphold company values, policies, and management principles.
• Track team performance and take corrective action when needed to meet production and safety goals.
• Support and implement company-wide initiatives such as Lean Manufacturing, HACCP, Quality Systems, and Employee Safety Programs.

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent experience in food production, manufacturing, or a related field.
• 1–3 years of supervisory experience in a food production or food service environment.
• Strong understanding of food safety regulations and standards (FDA, USDA, OSHA, HACCP, GMP, etc.).
• Proven leadership, problem-solving, and communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office and Windows-based applications.
• Ability work in a refrigerated environment
• ServSafe certification a plus

Benefits & Perks at LSG Sky Chefs:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Life and Disability Insurance
• Employee Meals
• Growth & Development Opportunities

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