Manage day to day relationships with customers and their assigned affiliate market.
Handle all oral and written communications that deal with day to day issues.
Monitor the program and maintain relationships with processor and technology provider.
Setup new customer relationships on processing systems ensuring documentation requirements have been fulfilled.
Develop and maintain procedures and policies for commercial payment solution customers and markets.
Provide administrative support to the Sales Manager including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.
Work as a team to complete projects and tasks as assigned.
This position offers the opportunity for a hybrid work schedule following the completion of training.
Qualifications
High school education or equivalent
2 Years of banking or administrative experience preferred
Strong administrative skills.
Proficient use of Microsoft Office products
Excellent oral and written communication, documentation and presentation skills.
Good organizational skills, including the abilities to influence and negotiate Have a working knowledge of a banking systems or business accounting programs.
Strong knowledge of business credit, deposit and cash management products and services.
Good people skills to facilitate interaction with responsible entities and ensure implementation with customer and respective market.
Ability to understand, document, and work with very complex operational processes and work flows.
Ability to manage multiple and competing priorities on a daily basis in pursuit of business objectives.
Ability to work quickly and accurately, analyze information and make decisions
Willingness to assume additional responsibilities/duties/projects as they arise