Concierge
Description
What you will be doing as a Concierge :
In this role, you can expect to provide exceptional care and comfort to our customers, tailoring each experience to their unique preferences. You'll be the go-to resource for hotel, transportation, and meal reservations, ensuring every detail of their visit is seamless prior and during their visit . Your welcoming presence and insightful interactions will foster strong customer loyalty and provide valuable feedback to management.
Your responsibilities may include (but are not limited to):
Customer Business Center: Maintain a clean, organized, and presentable environment
Customer Coordination: Ensure excellent service by coordinating customer needs and requests
Phone & Refreshments: Follow proper phone procedures and keep the refreshment area stocked
Customer Greeting & Workspaces: Greet customers warmly and provide assigned workspaces and internet access
Reservations & Local Info: Assist with reservations and offer information on local attractions, restaurants, and events
Visitor & Flight Management: Oversee visitor sign-ins, badges, courtesy car usage, and track flights
Data & Payments: Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments
What you need to be successful:
A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required
A minimum 1-year experience in customer experience or relative administrative experience is required
Ability to obtain and maintain an airport security badge may be required if applicable
Strong communication skills in both written and verbal is helpful
Ability to operate and use a multiline telephone is helpful
Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful
Why join us?
Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one.
401K company match additional annual contribution equal to 4% of eligible compensationEducation assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance , along with discounted childcare and planning
Free financial consultations and guidance
Explore more benefits here
At Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.
Qualifications
Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit\!
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron Aviation
Primary Location: US-Arizona-Mesa
Job Function: Product Support
Schedule: Full-time
Shift: First Shift
Job Posting: 08/22/2025, 1:38:54 PM
Job Number: 335612