Concierge

Concierge

Description

What you will be doing as a Concierge :

In this role, you can expect to provide exceptional care and comfort to our customers, tailoring each experience to their unique preferences. You'll be the go-to resource for hotel, transportation, and meal reservations, ensuring every detail of their visit is seamless prior and during their visit . Your welcoming presence and insightful interactions will foster strong customer loyalty and provide valuable feedback to management.

Your responsibilities may include (but are not limited to):

Customer Business Center: Maintain a clean, organized, and presentable environment

Customer Coordination: Ensure excellent service by coordinating customer needs and requests

Phone & Refreshments: Follow proper phone procedures and keep the refreshment area stocked

Customer Greeting & Workspaces: Greet customers warmly and provide assigned workspaces and internet access

Reservations & Local Info: Assist with reservations and offer information on local attractions, restaurants, and events

Visitor & Flight Management: Oversee visitor sign-ins, badges, courtesy car usage, and track flights

Data & Payments: Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments

What you need to be successful:

A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required

A minimum 1-year experience in customer experience or relative administrative experience is required

Ability to obtain and maintain an airport security badge may be required if applicable

Strong communication skills in both written and verbal is helpful

Ability to operate and use a multiline telephone is helpful

Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful

Why join us?

Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one.

Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester

Flight training bonus program for earning pilot certifications

Fertility and adoption assistance , along with discounted childcare and planning

Free financial consultations and guidance

Explore more benefits here

At Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.

Qualifications

Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit\!

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation

Primary Location: US-Arizona-Mesa

Job Function: Product Support

Schedule: Full-time

Shift: First Shift

Job Posting: 08/22/2025, 1:38:54 PM

Job Number: 335612