Sherpa: Cosmetic Surgery Care Consultant
Currently hiring in AL, AZ, CO, LA, MD, MI, NC, NE, NV, SC, SD, TN, TX, & VA
SERVICE HEART | PERSONAL CONNECTION | PERFORMANCE DRIVEN
Do you have personal experience with Cosmetic Surgery and/or Skin Aesthetics (Injections, Botox, Fillers, Laser, etc.)?
Would you like to help others understand their cosmetic goals and discuss procedures with them?
JOB PURPOSE:
The Sherpa-Cosmetic Patient Care Consultant is the first point of contact for our clients’ prospective patients and critical to support the growth of the health provider’s patient pipeline. The Sherpa provides information and support to help the patient determine if the service or procedure and ultimately the provider is the right one for them.
The Sherpa is responsible for managing inbound calls, chats, texts, emails and web inquiries from interested patients generated through marketing campaigns. Using Care Sherpa’s proprietary training, tools and technology, their primary goal is to support patients at every stage of their care journey and ensure the patient’s confidence in their provider.
THE OFFER:
- Build authentic relationships and be a part of a supportive gratitude-filled team.
- Starting rate of $20/hr. Up to $25-$30/hr with variable incentive pay
QUALIFICATIONS:
- LOVE helping and building relationships with people from all walks of life.
- Required prior experience as a patient in the Cosmetic Surgery or Skin Aesthetics
- Preferred prior experience in customer service, hospitality, healthcare patient service, or social work.
- Superior communication skills with professional demeanor, clear voice articulation, active listening, and ability to communicate with individuals from a wide variety of socioeconomic and educational backgrounds.
- Excellent computer skills including strong typing ability, and multi-tasking such as talk and type simultaneously.
- CRM experience or other database data entry experience is preferred.
TECHNICAL REQUIREMENTS:
- Uninterrupted high-speed internet with consistent connection.
ENVIRONMENTAL REQUIREMENTS:
- 100% work from home remote position.
- Private quiet environment to take and make patient phone calls
SCHEDULE & HOURS
- Full -Time position - 30-40 hours per week
- Primarily Monday through Friday during client’s business day
For formal consideration, please apply online at: https://caresherpa.com/careers/cosmeticsherpajuly2025
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Paid time off
- Referral program
- Work from home
Work Location: Remote