Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
The company is currently looking for a full time Counter Sales Representative to provide efficient customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. In addition, the Front Counter Associate will maintain an organized, clean and inviting store showroom.
Primary Duties and Responsibilities
- Greets walk-in customers and answers questions clearly and competently.
- Upholds a friendly demeanor while working with customers and co-workers whether in person, on the phone or email.
- Maintains a professional and inviting atmosphere.
- Learns and teaches customers about products; assisting sales in the showroom.
- Demonstrates new methods and products to customers in the showroom.
- Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.
- Conducts daily sales transactions and makes the deposit.
- Promptly process orders error free, with specific attention to credit information.
- Stocks shelves in showroom and stockroom.
- Answers phone, returns calls, and calls on past due accounts.
- Places reminder calls to class attendees.
- Handles coordinating/set up/cleanup of educational classes.
Qualifications/ Skills
- High school diploma or equivalent.
- Minimum of 2 years of customer service experience.
- Strong knowledge of customer service ethics, principles and procedures.
- Must have a valid driver’s license or identification card.
- Bilingual in English and Spanish is a plus.
- Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products – bonus
- Cash handling experience.
- Proficient in administrative and documentation procedures.
- Competent with working on a computer; must be familiar with MS Suite.
- Strong communication skills: written and verbal.
- Ability to multitask and work well in a fast paced environment.
- Must be able to lift 50 pounds on a regular basis.
- High level of organizational skills with great attention to detail.
Benefits (Full-Time Employees):
- Health/Vision/Dental insurance.
- Paid vacation.
- Paid holidays.
- 401(k) with employer matching.
- Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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