Game Master (Please Answer Questionnaire)
Mission Escape Games is New York City's Premier Escape Games entertainment provider. Established in February 2014 in New York City, Mission Escape Games paved the way in creating some of the most immersive escape room experiences in the Nation. Voted as one of the 10 Best Escape Rooms in the country in 2024, the owners and staff constantly strive to deliver unique and unrivaled experiences for their customers that they'll never forget!
Our organization is looking for top-tier candidates to build a team in our Times Square, NYC location who love to work in a cooperative and collaborative environment. If you love to provide exceptional customer service, are a Great Storyteller (Definitely a plus), and build memories that last a lifetime, then look no further and apply with Mission Escape Games in Midtown Manhattan today!
Provide us with your most current resume and complete the questions below to start your application process today! Incomplete Job Applications will not be reviewed unfortunately, so please make sure to complete all the steps.
Please send all resumes via email, include any applicable references, and COMPLETE ANSWERS from the questionnaire. Unfortunately due to the influx of applications you will only be contacted once your application has been screened thoroughly by our staff members. Please be patient with us as we continue reviewing all of the candidates.
- Are you coach-able and can admit your mistakes?
- Are you energetic and want to have fun at work?
- Do you enjoy playing escape games/rooms?
- Can you provide exceptional customer service and deal with difficult personalities?
- What are your Top 3 Tabletop Games?
- What are your Top 3 Books?
- Do you have extensive knowledge of social media platforms?
- Can you work in a fast-paced, immersive environment?
- Are you a Great Storyteller and comfortable in front of a crowd? (You will be required to speak in front of groups).
- Are you good with people of all ages?
- Are you a team player?
Competencies & Responsibilities:
Provide an exceptional experience for all customers.
100% attention to the game you are running.
100% customer service in making reservations over the phone/walk-ins
Quick learner with our booking system
Making sure the room is ready for your guest.
Answering questions which the guest might have.
Intro and Post game.
Greet guests sincerely - past, present and future.
Maintain ongoing facility cleanliness to ensure a clean and inviting environment for guests.
Be able to repair/replace items when necessary.
Must be flexible in scheduling and available late afternoons, nights, weekends and on short notice.
Ability to work independently but also work well with a team.
Possess great listening skills.
Learning new creative skills and solutions.
Work Together as a team with fellow Staff Members
Cleaning
Mission Escape Games is looking for the exemplary candidate as someone who can work well with fellow team members and ultimately provide a memorable experience for all of our customers. If you've played escape rooms before and have a great understanding of the process we encourage you to apply.
We look forward to having you as part of our amazing staff at Mission Escape Games. Best of luck!
Job Type: Part-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person