Growth Solutions Agency is a leading business partnering with industry giants like AT&T. Our mission is simple: connect customers with reliable services through genuine, in-person interactions. We're currently seeking Customer Enrollment Associates who are ready to grow with us and take their careers to the next level.
The Customer Enrollment Associate plays a critical role in driving the success of AT&T’s outreach and customer growth. As a Customer Enrollment Associate, you’ll be working in-person with potential customers in targeted communities. Your day-to-day will include interacting directly with homeowners to present AT&T’s latest fiber-optic internet and wireless service options.
Each Customer Enrollment Associate will learn to master product knowledge, identify customer needs, and clearly communicate solutions. You’ll be expected to create engaging conversations, overcome objections, and guide each customer through the sign-up process. This position is ideal for someone who thrives in a people-focused environment, enjoys a fast-paced schedule, and wants to build a long-term career in sales and customer relations.
Responsibilities of a Customer Enrollment Associate:
- Connect directly with customers to promote and represent AT&T's services, including their advanced wireless products.
- As a Customer Enrollment Associate, you will be responsible for closing sales, generating new accounts, and driving overall enrollment performance.
- Collaborate with your team and contribute to a positive work culture. While individual performance matters, each Customer Enrollment Associate supports a team-first environment built on encouragement and shared success.
- Build relationships with customers and understand their needs and rack customer interactions and maintain accurate records using provided tools and systems.
- Stay up to date on all related wireless products available for customers to enroll with and answer any questions
Customer Enrollment Associate Qualifications:
- Strong communication and interpersonal skills
- A willingness to learn, adapt, and take feedback constructively
- Prior working experience within a customer service, sales, enrollment, retail or similar field
- The Customer Enrollment Associate role requires in-person attendance daily
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Work Location: In person