Description
As the Customer & Partner Marketing Manager, you’ll own programs that elevate OX’s voice through our customers and partners. You’ll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.
Responsibilities
What You'll Be Doing
Customer Marketing & Advocacy
- Build and lead OX’s customer advocacy program
- Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
- Partner with Customer Success to identify champions and convert them into advocates.
- Drive reference programs, ensuring sales has a steady pipeline of customer proof points.
Partner Marketing
- Manage joint marketing initiatives with technology and channel partners.
- Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
- Collaborate with sales and alliances teams to support partner enablement and demand generation.
Campaigns & Events
- Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
- Create scalable campaigns to increase awareness, engagement, and joint pipeline.
- Track performance, optimize campaigns, and report on customer and partner marketing KPIs.
Requirements
What We’re Looking For
- 5+ years of experience in customer marketing, partner marketing, or field marketing (preferably in cybersecurity or B2B SaaS).
- Strong storytelling and content creation skills (case studies, videos, campaigns).
- Proven ability to manage multiple stakeholders and build relationships across teams.
- Experience building and scaling advocacy programs.
- Comfortable working in a fast-paced startup environment where creativity and execution matter equally.