A competitive starting wage is offered and will be based upon your skill level. You will perform a variety of tasks at the UPS Store: customer service to include processing shipping transactions, packing shipments, communicating with shipping and print customers, faxing, providing on-demand print and copy service, answering phone calls, design/set-up/print and finish a wide variety of print products including business cards, postcards, banners, etc.
The ideal candidate has a positive attitude, is a self-starter, has strong computer skills, professional appearance, able to work at a fast-pace, must be able to tolerate frequent lifting, and working under pressure to complete tasks and meet deadlines. Previous experience in graphic design is preferred, not required.The UPS store is a family owned and operated small business. We value good work ethic, ability to learn, and provide our customers with excellent customer service.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping/printing needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment
- Calls customers to arrange pickup of products
- Checks in inventory
- Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
QUALIFICATIONS
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills, including Microsoft Office and Adobe Suites (Preferred)
- Outstanding phone skills
- Strong verbal and written communication skills
- Prompt, reliable, and responsible
- Able to lift 40+ pounds/bend and lift frequently
BENEFITS
- Quarterly Bonus incentive
- Employee Discounts
- Uniforms Provided
Job Type: Part Time
Pay: $15.00-$18.00 per hour
Benefits:
- 401(k)
- 401(k) match
- Annual Bonus, incentive based of store sales growth
Position hours:
EP 1: 8am-3pm M-F
Experience:
- Customer Service: 1 years (Preferred)
License/Certification:
- Certified Notary Public (Preferred)
- Graphic design Experience (Preferred)
Work Location:
- Single location, positions available in Bloomington and Burnsville as well
Work Remotely:
- No
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 35 – 39 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person