Job Description:
We are looking for a friendly and motivated Customer Service Representative to join our team! In this role, you will assist customers with questions, resolve issues, and provide excellent service through phone, email, or chat.
Responsibilities:
- Answer incoming customer inquiries
- Resolve complaints with professionalism
- Provide product/service information
- Keep records of customer interactions
- Collaborate with team members to improve customer experience
Requirements:
- High school diploma or equivalent
- Previous customer service experience is a plus
- Strong communication and problem-solving skills
- Ability to stay calm and positive under pressure
- Basic computer skills
Job Type: Full-time
Pay: $16.00 per hour
Work Location: Remote