Are you sharp, proactive, and ready to take charge of your day? We're hiring a Customer Service Representative who thrives in a fast-paced environment, excels at problem-solving, and takes pride in creating exceptional customer experiences.
You’ll work closely with our Production Manager, Office Manager, and Sales Manager—playing a key role in keeping operations organized, customers informed, and our team moving forward. This is a dynamic position where your input and initiative truly make a difference.
What You’ll Be Doing:
- Answering inbound calls and providing knowledgeable, friendly support
- Assisting past and current customers with quotes, follow-ups, and service updates
- Performing data entry for job scheduling, customer profiles, and estimates
- Helping with light sales tasks and upselling when appropriate
- Collaborating daily with key team members to meet goals and improve systems
- Problem-solving on the fly and jumping in where needed
We’re Looking for Someone Who Is:
✅ A confident communicator with top-tier phone and interpersonal skills
✅ Detail-oriented and accurate with data entry and follow-ups
✅ A fast learner who can adapt quickly to software and processes
✅ Strong in leadership and comfortable working closely with management
✅ Self-motivated, organized, and solution-focused
✅ Sales-minded, with an ability to build relationships and close when needed
Why Join Us?
- Supportive team that values your ideas and growth
- Opportunities to grow into higher leadership roles
- Dynamic and varied day-to-day work—no two days are the same
- Competitive pay based on experience and performance
- Be part of a company that’s growing and winning in the service industry
✨ Ready to bring your energy, skills, and professionalism to a team that appreciates it?
Apply today and let’s talk — this role includes weekly pay and weekly commission opportunities for motivated team players who go the extra mile.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Waukesha, WI 53186 (Required)
Ability to Relocate:
- Waukesha, WI 53186: Relocate before starting work (Required)
Work Location: In person