We are looking for a highly motivated and experienced dental practice manager to join our team. The ideal candidate will have a strong understanding of the dental industry and be able to manage all aspects of a small practice, including patient care, billing, and staff management. Plenty of opportunity to grow with the practice.
In partnership with the owner, the Site Manager will be responsible for managing the day-to-day operations of the multi-specialty dental practice, ensuring exceptional patient experiences, and fostering a positive and productive work environment. The ideal candidate will have experience in dental office management, excellent interpersonal skills, and a strong commitment to delivering outstanding patient care.
Key Responsibilities:
- Operational Management:
- Oversee daily operations of the dental practice, including scheduling, patient flow, and facility maintenance.
- Ensure compliance with health and safety regulations and practice policies.
- Assist with inventory, equipment, and supplies, ensuring adequate stock levels and timely procurement.
- Assist with developing and implementing practice policies and strategies
- Employee Engagement:
- Lead, mentor, and support the practice staff, including providers, dental hygienists, dental assistants, and administrative personnel.
- Assist with performance assessments and provide feedback and training as needed.
- Foster a positive work environment and resolve any employee issues or conflicts.
- Patient Experience:
- Ensure exceptional patient service and satisfaction by addressing patient inquiries, concerns, and feedback.
- Oversee patient scheduling, appointment reminders, and follow-up communications.
- Present and explain treatment plans to patients, including insurance coverage and patient responsibility.
- Implement and maintain protocols for efficient patient care and workflow.
Qualifications
- 4+ years of experience in a dental practice management role
- Strong leadership and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- OpenDental experience preferred
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person