TDEC, a nationally recognized Business Processing Outsourcing (BPO) Organization, seeks a Document Processing Task Manager to support a federal agency in Silver Spring, Maryland.
Salary: $80,000.00-$110,000.00 based on experience
Duties and Responsibilities:
Provides day-to-day supervision and leadership to Contractor personnel assigned to support specific task such as: data entry, mail processing, record filing, other specific tasks that may be added
Monitors the day-to-day activities of contract staff assigned to the specific task as follows: assigns and schedules work projects, schedules special and non-routine functions, monitors day-to-day projects to ensure work completion in accordance with overall schedules, establishes priorities for projects assures the quality, quantity, and accuracy of work performed, schedules and coordinates contract employees' vacations, absences, overtime and related matters
- Assists in recruiting and screening of candidates to fill vacant positions assigned to the Contractor
- May also perform as an Team Leader for serving on this task for project providing leadership, guidance, troubleshooting support and failover support (during absences or vacancies) to other offices.
- Trains and monitors the progress of Contractor staff assigned to the specific staff.
- Interfaces with the Program Manager, Deputy Program Manager, and/or potentially Government officials related to these tasks.
- Other duties as assigned.
Required Skills and Experience:
Bachelor's Degree
- 8-12 Years Management experience required, preferably over repeatable administrative tasks.
- Ability to respond intelligently and articulately to various requests from client liaisons, such as for explanations, actions, etc.
- Ability to supervise the labor categories assigned to that task or other supervisory equivalent experience.
- PMP preferred
Benefits:
- UHC Health Insurance
- Dental, Vision, and Life Insurance
- Direct Deposit and Wisely Pay Available
- Generous 401k program
- Sick, bereavement, and paid time off
- Six Paid Holidays
- Birthday Leave
- Legal Shield and Identify Theft
This position is contingent upon contract award.
Equal Opportunity Employer/ Veteran/ Disabled