Company Overview
At Furrtropolis we offer a wide range of services including doggie daycare, grooming, boarding, training, and a pet store.
Responsibilities include (but are not limited to):
- Greet clients and check pets in and out for daycare, boarding, and grooming
- Perform health checks at check-in (e.g., weight, fleas, overall wellness)
- Answer phones, respond to emails, and assist with bookings and client inquiries
- Process payments and maintain accurate notes and records in the system
- Assist in daycare and boarding areas as needed
- Support day training sessions when required
- Keep the reception area, bathrooms, wash station, parking lot, and common areas clean and tidy
- Lift up to 50 lbs and confidently handle pets of all breeds and sizes
- Communicate clearly and compassionately with pet parents about wellness concerns
- Maintain a friendly, professional, and positive demeanor at all times
- Complete light administrative tasks (filing, organizing, reviewing policies) and ensure daily checklists are kept up to date
- Conduct evaluations for new clients joining daycare, boarding, or grooming
Qualifications:
- 1+ year of experience in a doggy daycare and boarding setting
- Understanding of dog body language and basic training knowledge
- Strong multitasking and self-management skills
- Excellent customer service and communication abilities
- Confidence handling dogs of all sizes and temperaments
- Comfortable using booking software, email, and phone systems
- Physically able to lift 50 lbs and stay on your feet for extended periods
Dress Code:
- Blue jeans and company T-shirt
- Professional, well-groomed appearance that reflects the Furrtropolis brand
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 25 – 35 per week
Work Location: In person