Drive-Thru Attendant – East Brainerd
Snapdragon Cannabis Co. The Dragon Lounge: East Brainerd, TN - Coming SoonFull-time and Part-time
Snapdragon Hemp’s East Brainerd Lounge is Coming! As we expand our innovative concept with a brand-new drive-thru experience, we’re building a high-energy, multi-talented launch team. This is not your average cannabis retail role — it’s a front-row seat in a fast-growing wellness brand where every team member wears many hats. If you’re enthusiastic about customer service, cannabis education, and dynamic team environments, we’d love to hear from you.
Position Summary
As a Drive-Thru Attendant, you are the face (and voice) of our new drive-thru concept — welcoming guests, guiding them through our hemp bar experience, taking and fulfilling orders, and providing product education. You will also be cross-trained to support the inside lounge team as a Sales Associate, Budtender, Drink Maker, and more as needed, especially during the critical store development and launch phases.
Key Responsibilities
Drive-Thru & Guest Experience
- Greet and direct customers through the drive-thru and hemp bar experience with a positive, engaging attitude
- Guide guests through product choices, pricing, effects, and cannabinoid knowledge
- Prepare and serve drink orders at the drive-thru window
- Maintain clean, fully stocked drive-thru stations and service areas
- Answer product, menu, and service-related questions with confidence and enthusiasm
- Promote discounts, new launches, and specials to boost sales
Sales & Education
- Provide accurate product information and demonstrations (drinks and product walkthroughs)
- Cross-sell and upsell items effectively
- Stay up to date with new strains, products, and services
- Conduct price and feature comparisons to help guests make confident purchases
- Support training efforts by mentoring new hires and modeling great service
Operations & Cleanliness
- Follow all safety and responsible serving protocols
- Handle cash and tips with accuracy, following all store procedures
- Support minor inventory checks and restocking
- Complete opening, closing, and sanitation duties, including waste tracking logs
- Ensure all cleaning tools, drink station supplies, and bar setups are fully stocked
- Collaborate with Management on service flow and guest experience improvements
- Provide feedback from customers to managers for continuous improvement
- Support special events, promotions, or pop-up needs as assigned
What We’re Looking For
- Prior experience in customer service, hospitality, retail, or cannabis is a plus
- Energetic and people-oriented with strong communication skills
- Comfortable learning and sharing cannabis product knowledge
- Able to thrive in fast-paced, evolving environments
- Organized and self-directed with a strong attention to detail
- Open to feedback, teamwork, and shifting between roles
- Must be 21+ and eligible to work in the cannabis industry under Tennessee law
Perks
- Starting at $13/hr + tips + commission opportunities
- Access to cross-training and career advancement
- Be part of a store opening launch team
- Staff discounts on products and drinks
- A fun, creative, and community-driven culture
Benefit packages available for Fulltime employment
Apply now to become a key part of the Snapdragon team at our newest East Brainerd location!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person