Description
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
Duties
We are looking for:
An experienced administrative professional with exceptional planning and organizational skills who projects a positive attitude and encourages collaboration, always looking to meet and exceed expectations.
This position will provide administrative support for County Performance & Administration Section, while working closely with the Education Specialist to coordinate and maintain the county assessor's education program and interacts with county assessors, their staff, and various other professionals regarding all facets of the division's assessor training program.
More of what you will do
- Ensuring county appraisers maintain their required accreditation.
- Providing support and coordination of educational courses sponsored or co-sponsored by the Property Tax Division that are designed to provide county staff with the technical knowledge to appropriately administer Washington's property tax system.
- Administer the Property Tax Accreditation Program, maintaining files for all accredited personnel, processing renewal applications, preparing certificates and correspondence when required, and maintaining course signature sheets to confirm attendance and course completion.
Qualifications
We are looking for a motivated professional with these competencies to ensure effective performance in overseeing property tax programs, managing educational initiatives, and administering accreditations processes. The ideal candidate will possess the following knowledge, skills, and abilities:
Knowledge
- Working knowledge of Excel, Word, Outlook, and PowerPoint software applications
- Working knowledge of Internet applications
- Knowledge of DOR’s Plain Language Guidelines and the Washington State Correspondence Guidelines
- Basic knowledge of state government, agency operations, and the legislative process
Skills
- Excellent business writing skills, with extensive proofreading, grammar, and punctuation skills
- Customer service experience and/or training
- Highly organized and reliable
- Skilled in supporting education and accreditation logistics.
- Skilled in assisting with virtual and in person class preparation, including organizing handouts, verifying attendance, and resolving technical issues.
- Providing direct support to instructors and students before and during training.
Abilities
- Ability to independently prioritize, manage, and timely complete heavy workloads.
- Ability to self-identify, manage, and adapt to evolving requirements
- Ability to comprehend, interpret, and apply rules, policies, and procedures of the Department of Revenue
- Ability to provide administrative support to the CP&A Team and the Division
- Able to maintain records and track data for program specific reporting
- Ability to follow oral and written instructions
- Ability to be flexible, professional, and highly motivated in your work
You may not feel confident that you qualify for this position.For example, research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals who fulfill the required KSA's to apply as we would like the opportunity to consider your KSA's provided in your application. If after reviewing the qualifications, you are unsure you qualify, please contact Melissa Olivas at MelissaO@dor.wa.gov or (360) 534-1425.
The above Knowledge, Skills, and Abilities may be obtained through the following professional experiences, education, or life experiences:
High School graduation or GED AND three years of progressively responsible experience in office, secretarial, bookkeeping, accounting, or general administrative work.
Formal education and/or training in office or secretarial occupations, bookkeeping, or accounting will substitute, year for year, for experience.
Note: Positions in this class typically require keyboarding or typing accurately at a net speed of 50 words per minute or faster.
To be considered
- Complete/update your online application as it will serve as your resume.
- Attach a cover letter which clearly addresses the qualifications above.
- This is expected to be a very competitive recruitment. It will be to your advantage to ensure you address all of the qualifications and follow the application instructions.
To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attachment.
Questions?
Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5725.
Supplemental Information
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.