Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, a full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center.
We are inviting you to apply for the role of Banquet Captain. In this position, you will be a key contributor in creating unforgettable memories for our Convention Groups! You'll supervise a small team to ensure Banquet Event Orders (BEOSs) are accurately completed, including the set-up, service, and break down of the event. Guide and train staff members on how to coordinate service meals, breaks, and go beyond expectations to handle any guest relations. Be a part of a dynamic team whose job is to amaze guests through smooth event organization and planning!
We do require that you have a background consisting of 1-2 years of banquet server/ set-up experience. Banquet & Event Certification/Diploma preferred but not required.
If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry-leading team.
Starting Rate: $6.35 an hour plus gratuity pool tips!
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.