Facilities Manager

What this job involves:

As a Facilities Manager at JLL, you'll serve as the single point of contact responsible for comprehensive facilities management, assisting the Regional Manager and Corporate Real Estate team with the delivery of quality facility management services. We support each other's wellbeing and champion inclusivity and belonging across teams, and you'll demonstrate this by coordinating and managing tenant requirements and service delivery to ensure complete satisfaction. Your role requires 24/7 accountability for the efficient and timely execution of common processes for your assigned building while establishing and maintaining a safety-first culture through promoting safe work practices and timely training. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll contribute to this mission by driving performance as measured by client Key Performance Indicators while managing operating expense budgets and monthly variance reports. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll exemplify this by managing diverse teams of custodians, technicians, groundskeepers, and external contractors while serving as the primary liaison with site occupants and property management.

What your day-to-day will look like:

• Manage operating expense budgets including monthly variance reports and initiate purchase order requests for goods and services
• Lead and motivate effective teams consisting of custodians, technicians, groundskeepers, and external contractors while managing subcontractors and suppliers
• Drive and promote safety culture within portfolio including implementation of Take 2s, Pre-Task Plans, Safe Operating Practices, and Safety Observation tours
• Resolve facility management issues at site level, escalating when needed, and ensure client satisfaction with delivery of services
• Act as point of contact with site occupants and property management to coordinate facility management activities and ensure client needs are met
• Participate in Energy and Environmental meetings, conduct informational tenant meetings, and support client Emergency Response and Evacuation plan coordination
• Oversee delivery of maintenance and repair services while providing support for maintenance and housekeeping related activities

Required qualifications:

• Proven ability to deliver outstanding results within established timelines with strong customer service orientation
• Leadership experience with ability to lead and motivate diverse teams including custodians, technicians, and external contractors
• Strong decision-making and problem-solving skills with demonstrated professionalism
• Experience managing operating budgets and financial variance reporting
• Knowledge of safety regulations and ability to implement safety programs and tools
• Excellent communication skills for interaction with tenants, property management, and internal stakeholders

Preferred qualifications:

• Experience in commercial facilities management or property management
• Knowledge of energy and environmental management practices
• Background in emergency response planning and evacuation coordination
• Familiarity with contractor and supplier management
• Experience with Key Performance Indicator tracking and client satisfaction measurement

Location: Onsite in Langhorne, PA

Compensation: $85-90,000 + 10% target bonus