Description:
Pay Range: $57,720-$86,840
Status: Year-Round, Salary (Exempt)
*Transitional Housing Available*
This position ensures that the F&B teams meet department goals of cleanliness and guest satisfaction by creating a welcoming, clean, and friendly environment in one of our 5 restaurants. Works closely with F&B management team to meet financial department goals.
Benefits and Perks for this position include:
- Unlimited skiing/riding at: Arapahoe Basin, 20 other Colorado ski areas, and resorts across the family of Alterra Mountain Company resorts for eligible employees
- Discounted Ikon Pass for all eligible employees
- Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
- Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
- Paid Time Off (PTO) policies for eligible employees to relax and recharge
- Sick pay for all employees
- Generous discounts on outdoor gear, apparel, etc.
- 401(k) plan with generous company match
- Financial assistance and mental health resources through WorkLife Partnership
- Much more! Check out all of our perks and benefits here!
Essential Responsibilities:
- Supervises F&B staff in F&B operations, cafeterias, or table service restaurants, including training, coaching, goal setting, performance evaluation, discipline, and termination If needed.
- Responsible for payroll, tip reconciliation, ordering, as well as hiring
- Train staff to cash handling and service standards set forth by F&B management team.
- Holds staff accountable for operational standards including attendance, grooming, task list, and overall service level.
- Works closely with all F&B management to ensure cohesive message/ management of staff.
- Ensures that staff have the training and resources to do their jobs to the best of their abilities.
- Maintain operational knowledge of all F&B systems including InfoGenesis and Agilisys applications as resources for communication and revenue collection for F&B Outlets.
- Opens/ Closes restaurants including but not limited to labor management, securing buildings, and daily reconciliation of POS.
- Responsible for monthly inventory for all front-of-house items.
- Maintain cleanliness of F&B operations and ensure that everything is in working order or seek repair of equipment in the cafeterias, bars, bathrooms, and deck areas.
- Interacts positively with all customers to ensure they are receiving the best product and experience. Work well with all A-Basin staff.
- Executes group functions including managing staff to set up, tear down, and serve in banquet-style settings. Responsible for settling payment for events.
- Adhere to and be a leader in A-Basin Sustainability efforts for waste, compost, and recycling.
- Actively looks to solve problems creatively and effectively concerning guest and employee issues. Maintain confidentiality when needed.
- All other duties as assigned.
Education Requirements:
- High School Diploma or equivaled preferred
Experience Requirements:
- 2 years of management or supervisor experience required
- 2 years of Cash Handling experience required.
- 3 years of restaurant front-of-house specific experience required
- TIPS certification preferred
Skills Required:
- Lead by example
- Strong oral and written communication skills
- Ability to prioritize and multitask
- Ability to keep focus in a crowded setting
- Strong organizational skills
- A successful employee who has a great attitude, is flexible, and a productive team player
Physical Requirements:
- Use a full range of body motion: bend, twist, kneel, push, pull and lift up to 50 lbs.
- Stand and walk for 8 hours.
- Able to walk up and down stairs throughout shift.
- Withstand high altitude conditions at all times.
Work Environment:
- You will work in a table service restaurant environment with most time spent working indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Some work time will be spent in an office setting, sitting down, and using a computer.