Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is crucial in creating a welcoming environment for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a proactive approach to administrative tasks. Looking for someone who has experience with insurances, excellent customer service and prior experience in dental office!
Duties
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls using multi-line phone systems, directing calls as necessary.
- Schedule appointments and manage calendars for staff members.
- Perform data entry tasks accurately, maintaining up-to-date records.
- Provide administrative support, including proofreading documents and handling correspondence.
- Assist with personal assistant duties as needed to support team members.
- Maintain a clean and organized front desk area to ensure a positive first impression.
- Handle inquiries and resolve issues promptly to enhance customer satisfaction.
Experience
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with the ability to communicate effectively.
- Proficiency in calendar management and data entry processes.
- Familiarity with medical receptionist duties is a plus but not required.
- Competence in using computerized systems for scheduling and record-keeping.
- Attention to detail and strong proofreading skills are essential for this role.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Join us as we strive to provide exceptional service and support within our organization!
Job Type: Full-time
Pay: $18.98 - $25.00 per hour
Schedule:
- 8 hour shift
Work Location: In person