Company: Parlor Doughnuts
Job Description: Hospitality Worker (Front of House & Drive Thru)
Reports to: Hospitality Manager
Supervises: None (unless designated as a shift leader)
Classification: Non-Exempt
Overview
Parlor Front of House team members are the first impression to each customer. This requires a commitment to Parlor values and standards with friendliness, a smile and a welcoming demeanor, greeting customers with warmth, while taking customer orders, completing transactions on the cash register, stocking merchandise, and maintaining a clean and presentable lobby.
Duties & Responsibilities
1. Welcome and serve customers/offer menu to each new customer.
2. Educate customers on any questions they may have in regards to the menu.
3. Maintain the cleanliness of the store, as well as restrooms.
4. Complete all tasks per Front of House or Drive Thru Checklists.
5. Maintain a clean workspace.
6. Restock display cases with fresh doughnuts.
7. Build boxes, stamp bags, keep merchandise/grab and go items stocked and neat.
Qualifications
1. Ability to work well under pressure
2. Friendliness
3. Leadership skills
4. Interpersonal skills
5. Base of culinary knowledge
6. Attention to detail
7. Able to juggle multiple tasks in fast environment
8. Physical stamina to withstand a full shift potentially on their feet
9. Conflict resolution
Education and Experience
1. Practical experience in various food service positions preferred
2. Customer service experience a plus
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: In person