General Manager – 1917 on Lake Wissota
Location: Chippewa Falls, WI
Job Type: Full-Time
1917 on Lake Wissota, Lake Wissota’s newest upscale/casual restaurant and bar, is seeking an experienced and motivated General Manager to lead our team. This is a unique opportunity to be part of an exciting new dining destination while ensuring top-tier hospitality, operational excellence, and team development.
Key Responsibilities:
Operational Planning
*All reports and projects are completed on time.
*Demonstrates a thorough understanding of cash handling and office procedures.
*Manager is computer literate and able to operate POS and BOH systems.
*Effectively uses time management to attain goals.
*Ensures all fundamental procedures are in place and followed daily.
*Plans for staff changes in seasonal volume.
Products & Services
*Ensures prompt and excellent service for all guests. All 1917’s service points are
executed.
*Ensures sanitation and food safety procedures are followed at all times. No major or repeat
health department violations in the restaurant.
*Ensures compliance with government and company regulations and requirements.
*Ensures restaurant is secure from fire, theft, pests, robbery, and other dangers.
*Executes property security procedures.
*Executes a thorough line check and opening systems daily. Pm line check and closing
routine/systems.
*Ensures dining and bar area is clean at all times with a system in place to maintain it.
*Ensures all equipment in dining and bar areas working properly and communicates to the
proper people to maintain it.
*Demonstrates strong knowledge of food and liquor products.
*Demonstrates a working knowledge of all vendors and the products or services they
represent.
*Maintains adequate inventory to prevent shortages, without excess inventory on hand
(correct par levels).
*Places orders in a timely manner, according to fundamental procedures.
*Completes inventories and updates monthly sheets.
*Responsible for ensuring menus are clean and accurate.
*Ensures liquor, wine and beer list pricing is accurate and updated in the POS.
*Ensures ongoing training of all products.
Team Development & Leadership
*Ensures that Certified Trainers are in place for each position and all training is conducted
according to specifications.
*Holds crew and management team accountable by monitoring performance relative to goals
(expectations) provides feedback and rewards.
*Leads effective pre shift meetings each day.
*Ensures staffing meets the area manpower plan with a plan to maintain it
*Ensures crew uniforms and appearance meet 1917’s standards.
*Ensures staffing meets the restaurant manpower plan with a plan to maintain it.
*All restaurant crewmembers receive a written evaluation at least once every six months.
*All required paperwork and orientation is complete before a new crew member works their first shift.
Sales & Guest Experience
*Ensures sales plan (including training workshops) is in effect and sales goals are met.
*Fulfills all company quarterly/yearly initiatives i.e.: concierge program, wine lists, etc.
*Visit guest tables 100% during each shift. Demonstrates the NORM factor with all
guests.
Culture & Leadership
*Displays a positive attitude and is a positive influence on the crew’s morale
*Demonstrates a professional image through personal and verbal presentation.
*Demonstrates teamwork in all aspects of their position.
*Leads by example in adhering to all legal compliance and corporate policies in an ethical
manner.
Financial Management
*Sales meet or exceeds budget.
*Ensures labor meets budget.
*Ensures supply cost meets budget.
*Ensures comps are at or below budget.
*Ensures accurate inventory in AOR.
Qualifications:
- Proven experience in restaurant management, preferably in an upscale/casual setting.
- Strong leadership, problem-solving, and communication skills.
- Hands-on approach with a focus on guest experience and operational excellence.
- Ability to manage budgets, financials, and cost controls effectively.
- Experience with training and team development.
Why Join Us?
1917 on Lake Wissota offers an exciting opportunity to lead a premier lakeside restaurant while working with a passionate team in a beautiful setting. If you’re a hospitality-driven leader ready to take on a new challenge, we want to hear from you! Apply today at 1917lakewissota.com
Job Type: Full-time
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person