General Manager

Global Procurement & Logistics LLC is a Third Party Logistics (3PL) company offering warehousing (public and bonded), drayage, ocean freight, domestic transportation, fulfilment and distribution services. With an innovative approach our local, global, and international transportation and logistical service solutions are integrated and seamless.
We provide an end-to-end service for manufacturers, suppliers, and customers by handling all logistics from manufacturing to the end user.

Global Procurement & Logistics (GPL)

General Manager

Reports to the: Vice President

The General Manager will organize and oversee the daily operations of GPL. The General Manager is responsible for the efficient day-to-day running of the operations of the office and warehouse including the management of the liaison between the warehouse and the office staff.

Essential Duties & Responsibilities:

• Liaises with the VP to make decisions for operational activities and set strategic goals;
• Plans and monitor the day-to-day running of business to ensure smooth progress;
• Supervises staff and provides constructive feedback;
• Evaluates regularly the efficiency of business procedures according to organizational objectives and apply improvements;

· Allocates staff resources;

· Go-to-person for all queries;

· Improves Operational efficiency and productivity;

· Supervises Office and Warehouse staff – all orders staged, checked and departed on time and accurately;

· The tracking and recording of inventory, and effective allocation of staff resources. Manages procurement processes and coordinate material and resources allocation

• Oversees customer support processes and organize them to enhance customer satisfaction
• Revises and/or formulate policies and promote their implementation
• Manages relationships/agreements with external partners/ customers
• Evaluates overall performance by gathering, analyzing and interpreting data and metrics
• Ensures that the company runs with legality and conformity to established regulations

• Ensures all orders are staged, checked and depart on time;

· Go-to-person for all queries;

• Ensures compliance with OSHA regulations;

· Supervises all inbound and outbound shipments to ensure they are correct and

· carried out in a timely fashion.

• Ensures accuracy of customer services;

• Ensures proper labor coverage for daily workload;

Overseas the Drayage function;

· Provides direct reports with leadership, direction and coaching to achieve work

· objectives and improve performance and skills;

· Ensures the safe, clean and efficient operation of the warehouse to meet service

· standards;

• Assists in developing a program to train and motivate personnel for increased effectiveness;

• Develops and implements shipping and receiving work schedules and assignments to ensure effective and efficient operations;

• Makes recommendations to the VP on programs to improve overall operations;

• Interacts with the customer on a daily basis and attends regular customer meetings;

• Directs the operations of the warehouse personnel to achieve prescribed objectives;

• Develops and implements a daily plan for allocating jobs;

• Coordinates with Warehouse, Drivers and office Manager/staff to achieve operational

· excellence;

• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same;

Requirements:

• BSc/BA in business administration or relevant field;

• At least 6 years of management experience in a warehouse or distribution environment;

• Logistics Management;

• Experience of staff management;

• Proven experience of equivalent position;
• Excellent organizational and leadership abilities;
• Outstanding communication and people skills;
• Knowledge of industry’s legal rules and guidelines;
• In-depth knowledge of diverse business functions and principles (e.g. supply chain, logistics, customer services, etc.);
• Working knowledge of data analysis and performance/operation metrics;
• Familiarity with MS Office and various business software packages;

• Inventory Control Management;

• Experience of achieving efficiency and quality control of warehouse operations;

• Computer applications using MS office and Excel;

• Computer applications experience using Cargowise system desired;

• Working knowledge of OSHA, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary;

• Excellent customer service skills;

• Excellent analytical and mathematical skills;

• A willingness to be hands on where required to get the job done.

Other:

• Must be able to work in varying facility conditions;

• Ability and availability to work irregular or extended hours as needed;

Benefits

· Competitive Salary

• Bonus

• Health, Vision and Dental Insurance

• 401k

• 2 weeks Paid time off plus 6 public holidays

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person