Grocery Clerk-Evening Shift-Smithfield

Lee's MarketPlace
$10 - $14 an hour
Cache County, Utah
Part time
3 weeks ago

Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

The Grocery Clerk plays an essential role in maintaining a well-stocked, clean, and organized grocery department at Lee’s Marketplace. This position is responsible for stocking shelves, assisting customers, rotating products, and ensuring displays are neat and appealing. Grocery Clerks help create a positive shopping experience by providing friendly, helpful service while keeping shelves full and store standards high.

Primary Position Duties:

Key Duties and Responsibilities:

  • Assist with the daily operations of the Grocery Department including product stocking, rotation, and merchandising to maximize sales and product quality.
  • Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.
  • Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed to meet health and company standards.
  • Report inventory needs and maintenance issues to the Grocery Manager.
  • Maintain cohesive and supportive communication with vendors and partners.
  • Ensure all responsibilities assigned are completed to the best of your ability.
  • Assist with frontend responsibilities as needed during peak times (i.e. cashiering, bagging, gathering carts, etc.)

Guest Service:

  • Greet customers warmly and offer assistance in locating or learning about grocery products.
  • Resolve customer complaints or product concerns professionally and promptly.
  • Provide recommendations and product knowledge to enhance the shopping experience.
  • Coordinate with guests in regards to special orders
  • Ensure shelves are fully stocked and presentable to support a positive guest impression.

Product Handling:

  • Assist in the maintenance of the displays throughout the store according to store standards.
  • Ensure product freshness by assisting with the verification of date coding on items and proper rotation of product.
  • Record all damaged product and rework or store in designated backroom cooler areas.
  • Stock all grocery products using proper rotation (FIFO) to ensure freshness.
  • Handle all products safely and according to food safety guidelines, including cold chain management.
  • Maintain accurate inventory levels through cycle counts and shrink control.

Cleanliness and Safety:

  • Maintain a clean and organized work area.
  • Follow all safety and sanitation procedures.
  • Report any safety hazards or equipment issues to management.
  • Provides an example for other team members to maintain a clean and safe environment

Cash Handling:

  • Willing to assist the Frontend by being a back up Cashier during rushes
  • Operate POS system efficiently and accurately.
  • Confidently accept various forms of payment, including cash, card, check, WIC, and EBT
  • Follow store policies on coupons, returns, exchanges, and refunds.
  • Ensure the security of cash and other financial transactions. Handle money responsibly, including drawer counts and change accuracy.
  • Uses POS and register system only when directed by the Frontend Manager/Supervisor.
  • Works scheduled rotational shifts in the self-checkout area, monitoring guest transactions, providing assistance as needed, and remaining alert to prevent theft or misuse of the equipment.

Team Collaboration:

  • Work cooperatively with team members to achieve store goals.
  • Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
  • Provides a safe, clean, and positive environment and consistently builds and supports a culture that is based on relationships and continuous improvement.
  • Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
  • Provides a professional example for other team members to follow.
  • Attends team meetings and training sessions.
  • Assist other departments as needed.
  • Work in a fast-paced, sales environment with tact and patience
  • Work with team to ensure products are sold well before their expiration date.

Position Requirements:

  • Age Requirement: 16yrs+ / Machinery: 18yrs+
  • ?Availability: Flexible-including nights, weekends, and holidays.

Physical Requirements:

  • Ability to stand, walk, twist, sit, and bend for extended periods.
  • Ability to lift and carry items weighing up to 50 pounds.
  • Manual dexterity for handling small objects and operating equipment.
  • Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
  • Occasionally stoop, crouch, kneel, or crawl.
  • Prolonged periods standing and walking.
  • Must be able to access and navigate all areas of the store.
  • Lifting may include floor to shoulder and overhead lifting repeatedly.
  • Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

  • Pallet jack
  • Forklift
  • Box Cutter Knives and Blades
  • Two-wheeler and six wheeler
  • Hand-held ordering machine
  • Computer use
  • Phone/Intercom
  • POS System
  • Any other tools and machinery seen fit for role

Education or Skills:


Education and Experience:
  • High school diploma, GED, or equivalent. Applicants currently working toward completion are welcome to apply.
  • Basic computer proficiency
  • Previous customer service experience preferred
Skills and Abilities:
  • Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
  • Friendly, customer-focused attitude.
  • Basic knowledge of food safety or willingness to complete training
  • Punctual, dependable, and able to follow instructions
  • Ability to implement solutions quickly and effectively.
  • Ability to work in a fast-paced environment.
  • Ability to handle team member, guest, and vendor inquiries and complaints effectively.
  • Ability to read and follow instructions.
  • Great verbal and written communication skills.

Apply
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