The HIM Document Imaging Coordinator ensures all patient health information is accurately stored in the electronic medical record imaging system. This includes transporting, prepping and quality checking paper documentation for scanning and indexing into the electronic medical record and may also include completing data integrity validation and correction requiring proficiency in multiple software applications, and ultimately preserving the integrity of the health record. Other responsibilities include reviewing documents sent to HIM for processing to ensure they are current and following standard guidelines for forms management. HIM Document Imaging Coordinator sorts/process all incoming mail for requests of information and ensures requests are uploaded according to HIPAA requirements. Promotes positive customer relations through prompt and courteous service in this fast-paced, high volume and customer-focused environment. Local travel between facilities is required.
ACCOUNTABILITIES
*All duties listed below are essential unless noted otherwise*
- Retrieve patient information in support of patient care, ensuring prompt service at all times. Ensure each medical record document is correctly identified and labeled with the patient’s name, medical record number and account number; take action when the information is not correct.
- Remains current with HIPAA privacy policies and procedures as they pertain to information contained in the medical record. Logs requests, request status and information released into the electronic Release of Information system and as necessary, any other secondary systems.
- Prepares documents for conversion, verifying that all documents contain the accurate patient identifiers, taking action when the information is not correct.
- Utilize scanning equipment to convert documents into the Electronic Health Record including the calibration and cleaning of the scanning equipment, correction of double feeds and poor images, operate all aspects of scanning software application, and joined with the quality processing of items through the scanning process.
- Electronically index documents in the imaging system while conducting a quality and accuracy process. Makes corrections at the time of indexing or reporting any issues to limit risk of data integrity concerns.
- Perform and monitor QA process for all documents scanned on the front end, meeting established quality and productivity standards. Utilizing EHR tools, reports all discrepancies to ensure corrections are made and integrity of the record is accurate.
- Reviews all documents scanned to the LMR and verifies that they are following standard guidelines. Reports any form issues, including bar code integrity, standardization, and content. This includes recognition and reporting of new or unapproved forms and documents.
- Prepare scanned documents and other department records for off-site storage vendor ensuring that boxes are correctly labeled according to policy and procedure. Maintains record storage areas so the folders and/or boxes are neat, orderly, and accessible.
- Performs all other duties as assigned.
Job Requirements:
Education: High School diploma or equivalent
Skills: Must demonstrate the ability to solve problems accurately and independently by taking a basic skills test and scoring a minimum of 80%. Must be able to input and retrieve information from computer and demonstrated typing competency 40 WPM. Must be able to understand directions, communicate and respond to inquiries; requires effective self-motivation and interpersonal skills.
PREFERRED QUALIFICATIONS
Education: Student currently enrolled in a CAHIIM (Commission on Accreditation for Health Informatics and Information Management) approved program.
Skills: Knowledge of medical terminology. Knowledge of current health information technology and healthcare trend.
Years of Experience: 1 year experience in health information management, physician office, clinical or hospital business office, comparable experience.
WORKING CONDITIONS
Personal Protective Equipment: N/A
Physical Demands: Must be able to move about facilities, between workstations and occasional travel between department satellite locations. Must be able to occasionally move, lift, push and/or carry medium weight objects and materials weighing 30 lbs.
The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.
ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace