Job Summary
We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. Your exceptional guest service skills will help create a positive atmosphere while managing reservations and seating arrangements efficiently.
Responsibilities
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage the seating chart to ensure efficient use of tables and minimize wait times.
- Communicate effectively with guests regarding wait times and available seating.
- Assist in managing reservations and accommodating special requests.
- Maintain cleanliness and organization of the host stand and dining area.
- Provide excellent guest relations by addressing inquiries and concerns promptly.
- Utilize Toast POS system for managing reservations and orders effectively.
- Collaborate with restaurant staff to ensure seamless service delivery.
Qualifications
- Previous experience in guest services or food service is preferred.
- Familiarity with Toast POS or similar point-of-sale systems is a plus.
- Strong communication skills, both verbal and written, to interact effectively with guests and team members.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help create memorable experiences for our guests.
Join our team as a Host/Hostess, where your passion for customer service will shine!
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person