Description
Website: castlerockortho.com
Since 2002, Castle Rock Orthodontics has been crafting beautiful smiles in a warm, patient-first atmosphere. We’re growing and seeking a detail-oriented, organized, and friendly Insurance Coordinator to help guide our patients through the financial side of their smile journey.
Why You’ll Love Working Here
- People-first culture – welcoming, family-oriented team that truly enjoys what we do
- Modern tools & tech – digital imaging and EMR systems that make your workflow smooth and efficient
- Growth & development – we invest in continuing education and support career advancement
- Great benefits – including medical, vision, and dental insurance, a 401(k) program, and paid time off (PTO)
Your Responsibilities as an Insurance Coordinator:
- Enter medical & dental insurance data accurately into our EMR before new-patient consults
- Obtain and document detailed benefit breakdowns and coverage estimates to support our Treatment Coordinators
- Clearly communicate insurance benefits, orthodontic coverage, and estimated out-of-pocket costs
- Liaise with carriers to verify benefits, resolve claim issues, and complete pre-authorizations
- Maintain professionalism and clarity in all patient communications
- Balance multiple deadlines and tasks while upholding HIPAA standards and practice protocols
Requirements
- 1–2 years of insurance or front-office experience (dental/medical preferred)
- Accurate typing skills (40 wpm) and confidence using dental/medical software systems
- Strong communication, attention to detail, and relationship-building skills
- Familiarity with dental insurance protocols and ADA codes
- High school diploma (required); background check may be required