Integration Product Manager
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Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
We are seeking a Product Manager for our Integration team to lead the seamless implementation, configuration, and ongoing support of various existing and new application integrations. This role is essential in driving successful integration efforts through client-focused solutioning, enabling technical configurations, and providing client support for Integration products. This role will play a critical part in strategic planning, stakeholder management, and addressing technical challenges proactively.
- Product Lifecycle Management
- Managing the integration lifecycle, from planning and development to launch and ongoing maintenance.
- Ensuring a smooth and intuitive user experience for integrated products or features.
- Defining and tracking key performance indicators (KPIs) to measure the success of integrations.
- Ensuring that sales, marketing, and support teams are equipped to effectively communicate and support the integrated product.
- Sales Support & Solution Architecture
- Partner with Sales to provide pre-sales technical expertise and integration solutioning.
- Develop and present detailed support materials outlining integration options and benefits.
- Assist in onboarding new clients, ensuring a smooth configuration and setup process.
- Technical Configuration & Product Integration
- Collaborating with various teams (engineering, design, marketing, sales) as well as our customers to gather and document integration requirements.
- Leverage deep product and technology knowledge to accommodate diverse system configurations (e.g., dispatch, open booking, lead sections).
- Ensure our solution integrates without disrupting client business processes.
- Technical Support & Maintenance
- Overseeing API integrations, ensuring proper documentation, and troubleshooting issues.
- Collaborate with internal teams and clients to ensure successful data flow and system performance.
- 5+ years of experience in technical consulting, product management, or a related field.
- Strong understanding of CRM systems is a plus (e.g., Salesforce, HubSpot, Dynamics, Zoho, etc.).
- A bachelor's degree in computer science, engineering, or a related field is preferred.
- Experience with APIs, data mapping, and system configuration.
- Excellent communication and client-facing skills.
- Ability to manage multiple projects and stakeholders simultaneously.
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