Job Description
Technical Skills
Must Have:
- Excellent written and verbal communication skills.
- Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.
- Mobile Device Support (android \ iOS) experience
- Familiarity with Intune\ Microsoft Authenticator; Familiarity with Bomgar Remote application
Nice To Have
- Networking certifications
Job Type: Contract
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Service Desk: 6 years (Required)
- Mobile Support : 3 years (Required)
- IOS/Android Support: 1 year (Required)
- Bomgar: 1 year (Required)
- Microsoft Intune: 1 year (Required)
Ability to Commute:
- Columbus, OH 43219 (Required)
Work Location: In person