Job Description
Washington Gas is seeking a Jr. Data Management Clerk to support the Field Asset Systems team. The Jr. Data Management Clerk is responsible for arranging access to customer premises/meters by telephone or letter. Additionally, the Jr. Data Management Clerk is responsible for entering customer account information, meter access information, and meter reads into company records.
You Will:
You Will:
- Call customers and schedules appointments.
- Generate appointments in SAP.
- Enter customer appointment reminder calls into the WAG Meter system.
- Retrieve messages from the customer hotline.
- Answer calls from internal and external customers.
- Enter notes on customer records via SAP.
- Post meter reads into the billing system.
- Provide fill-in scatter work from Consecutive Estimates lists.
- Enter orders into SAP for service work.
- Process Business Process Exception Management (BPEM) cases in SAP.
- Other administrative duties as assigned by Supervisor.
You Have:
- High School Diploma/GED.
- Six (6) months of related experience with customer contact and computer skills preferred.
- Must have knowledge of MS Office applications such as MS Excel and SharePoint.
- Knowledge of SAP preferred.
The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.
In addition to our standard benefits package, the hourly rate will be $22.25/hour.
Why work at AltaGas?
AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, ENSTAR, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.
We deliver clean and affordable natural gas to approximately 1.6 million customers’ homes and businesses through regulated natural gas distribution utilities across five jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy online
here.
To learn more about our mission:
https://www.youtube.com/watch?v=-6N-LEcGJR
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.
U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.