The Lead Certified Phlebotomy Technician will perform venous and capillary blood collections on all ages of patients. The Aspirant will strive to improve the patient continuity of care by monitoring daily activities, troubleshooting, documenting problems and providing information for improvement. The Aspirant prepares all types of laboratory specimens for submission to a reference laboratory or for testing within the confines of the place of work; and may perform waived test procedures. Travel between clinics to train and set standards for assigned phlebotomists to follow strict protocols which ensure accuracy in the specimens collected, processed. Maintains weekly staff work schedule for assigned clinic locations.
Essential Functions of the Job:
- Collect specimens according to current best practice by venous procedures (venipuncture) and capillary collection procedures (finger sticks) on adults and (heel sticks) on pediatric patients, observing strict principles of antisepsis to prevent infection in the patient or contamination of specimens
- Serve as a resource to phlebotomy and patient service representatives
- Oversee daily activity of phlebotomists and students with focus on safe patient care
- Perform waived testing under the direction of the laboratory supervisor
- Performs quality control protocols as required
- Provides oversight, training, and leadership at assigned lab locations with daily operations in accordance with supervisor instructions
- Capable of performing, teaching and monitoring new staff and external students
- Reports concern unusual findings or observations from providers, nurses, and laboratory staff to lab supervisor and/or lab manager
- Adhere to policies and procedure established by San Ysidro Health
- Assist in eliminating waste and improving supply usage
- Monitoring daily quality controls for each in-house test
- Review and follow up on billing issues, and result matching issues (i.e. Quest, LabCorp and Sharp Lab trailers; Indigent Patient Program (IPP) accounts)
- Communicate effectively with others to accomplish goals and objectives
- Able to multi-task, prioritize while still maintaining efficiency when circumstances dictate and willingly offer assistance to others when the need arises
- Order supplies and monitor inventory
- Monitor and report productivity
- Attend meetings as required and participate in meetings and in-service meetings
- Maintains established departmental policies and objectives, quality assurance program, safety, environmental and infection control standards
- Maintains and ensures cleanliness and good operation of associated work areas and equipment
- Assist with gathering data for competency assessment
- Assist in point of care training for various clinic personnel
- Additional duties as assigned
Experience Required:
- Minimum 2 years experience working in a laboratory setting as a Certified Phlebotomy Technician
- High School or equivalent
- Phlebotomy Certification issued by the State of California Department of Health Services
- American Heart Association Basic Life Saver (BLS) Card
- Must have excellent verbal and electronic communication and ability to communicate effectively in English
- Crisis Management
- Basic knowledge of Microsoft Office Apps, and quality control requirements
- Computers, Phones, Centrifuges, HemoCue, Afinion 2 analyze, BD Veritor Plus Analyzer system and CLINITEK Status+ Urine Analyzer
- Frequent prolonged standing/walking/bending/kneeling
- Repetitive use of hands, sample grasping, reaching, body and hand twisting
- Exposed to infection from disease-bearing specimens; exposed to odorous chemicals and specimens
- Subject to varying and unpredictable situations; occasionally subjected to irregular hours
- Lifting and Carrying up 20 lbs., Pulling up 10 lbs.
- Availability to work occasional irregular hours including weekends and evenings and travel to satellite labs for routine visits
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.
About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.