Summary:
Assist physicians in providing high-quality patient care while exhibiting strong customer service skills to patients and the overall practice. The Lead Medical Assistant (MA) also provides day to day workflow oversite in the clinical area.
Responsibilities:
Assists with direct patient care procedures and related tasks such as: lab tracking and data entry document management obtaining patient histories and vital signs verifying medication lists preparing charts and pre-visit planning
Performs routine specialized procedures such as EKGs rapid strep urine dips spirometry nebulizer treatments etc.
Administers injections including vaccines and medications
Educates and advises patients on specified medical issues within established parameters
Schedules coordinates and tracks STAT patient referrals and pre-authorizations
Work quality reports to ensure gaps of care are closed and maintain consistent quality scores
Maintains stock levels for medicines and medical supplies as needed
Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations
Responsible for vaccine management
Trains and mentors new MA staff
Practices safety environmental and/or infection control methods
Complies with OSHA and DOH standards
Complies with federal and local confidentiality laws including HIPAA ensuring patient privacy
Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients demographic clinical and financial information
Provides superior customer service and outstanding patient care
Attend meetings/workshops as they relate to current position and office workflows
Performs other miscellaneous job-related duties as assigned
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Brown Health Medical Group Primary Care USA: RI: Providence