Job Summary:
The Lead Server assists the F&B Lead in overseeing the restaurant operations as well as provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Duties/Responsibilities:
- Assists the F&B Lead with promotions, discounts and other duties as needed.
- Acts as back up for F&B Lead when necessary.
- Greets customer as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers? satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers? checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
Education and Experience:
- Highschool diploma or GED.
- Previous experience as a server preferred.
- Must successfully complete restaurant training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Wyoming Horse Racing offer competitive wages, paid time off, medical, dental, vision and life insurance. Must be 21 or older and able to pass pre-employment drug screen.