LIBRARY ASSISTANT II

STAFF DEVELOPMENT

August 12, 2025

Part Time

Administration Building

Are you passionate about fostering a positive work culture and supporting staff development? If you thrive in a dynamic, flexible environment and are eager to positively impact a diverse community, we want to hear from you!

Jackson District Library (JDL) is committed to creating an open, respectful, and inclusive environment where diversity is celebrated. We believe that everyone should feel welcome to bring their whole selves to work every day, and we strive to cultivate a culture of belonging. As the Staff Development Library Assistant, you will play a key role in helping us achieve this mission.

In this exciting role, you will assist the Staff Development Coordinator in providing training and staff enrichment opportunities and ensure that the JDL team delivers exceptional customer service to patrons throughout Jackson County. You’ll be working closely with the administration team and branch staff to support the growth and development of JDL employees.

You’ll be a vital part of the team, ensuring that staff have access to the tools and resources needed to thrive in their roles. The position involves a mix of administrative duties, scheduling, and supporting the development and delivery of training programs that promote a culture of continuous improvement and customer service excellence.

What We’re Looking For:

Strong communication and organizational skills
A proactive, self-starter with a passion for supporting staff development and training
A flexible and positive attitude, with the ability to adapt to changing needs and priorities
Experience with technology and virtual training platforms is a plus
A team player who is enthusiastic about contributing to JDL’s mission and values
Ability to maintain confidentiality and handle sensitive information professionally
Strong time management skills and attention to detail

The benefits for this position include sick, vacation, personal business, and holiday time. In addition, JDL has an excellent Employee Assistance Program as well as Assurity voluntary insurance available.

Cover letter is not required but appreciated.

EOE

Job Number: 25-021

Hours/Week 25

Hourly Rate: 18.46

Closing date: 8/21/2025

JOB DESCRIPTION

Title: LIBRARY ASSISTANT II

Reports to: Branch Manager, Department Coordinator, or Department Manager

Status: Full or Part time/non-exempt

Nature of Work

Under the direction of the Branch Manager, Department Coordinator, or Department Manager, provides leadership and specialized support for patrons and staff, in addition to the level of assistance expected of Library Assistant I staff. Acts as a resource for staff and patrons, is an enthusiastic leader in the organization, works on specialized or complex departmental projects, and promotes library services to the community. Helping is in the nature of this role.

Examples of Work

Provides leadership, instruction, and specialized support for staff and public

Expert at modeling a positive customer service attitude

Participates in and facilitates workgroups

Demonstrates knowledge of specialized computer software, library databases, and digital resources

Shares knowledge and expertise

Assists with strengthening community connections through outreach, events, and community engagement

Provides specialized problem solving and troubleshooting of equipment, hardware, and software

Enjoys working independently, public speaking, and public interaction

Maintains and updates specialized databases, files, and indexes

Assists patrons in various aspects of library use both in person and virtually

Checks materials in and out

Assists patrons in placing requests for library materials

Answers reference questions

Issues library cards

Processes interlibrary loan materials and requests

Monitors and assists with use of computers, mobile devices, tablets, and e-readers

Works on departmental and branch projects as assigned by management or as temporary work loads dictate

Plans, presents, and assists with all JDL activities, classes, displays, and outreach

Performs clerical and support functions within the department

Processes incoming and outgoing materials

Assists in collection maintenance projects

Performs data entry, and compiles and maintains statistical information

Performs a variety of services to assist in the efficient and effective operation of the Library

Makes recommendations regarding collection maintenance

Keeps library materials organized, shelved, and neatly arranged

Reads shelves and conducts inventories

Helps patrons and staff with problem solving and basic troubleshooting of equipment, hardware, and software

Performs specific ongoing tasks such as basic housekeeping and grounds keeping functions, mailroom duties, drop box duties, materials rotations, creating/designing displays, etc.

Works and cross trains with other staff, branches, and departments

Knows and follows library procedures and polices

Drafts and maintains branch or department procedures

Willingness and ability to travel offsite for library activities

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties.

Employment Qualifications

Associates Degree in related field with continued progress toward Bachelor’s Degree

2 years similar job experience

2 years of business and/or management experience

1-year experience with internet and computer software programs

Physical Requirements

Ability to stand, sit, bend, twist, stoop, reach and grasp, walk, push, pull, or lift materials or equipment weighing 15 pounds or more, manually manipulate computer keyboard, mouse, and scanner, etc.

Additional Requirements

Ability to read and write, type and operate standard and advanced computer software, perform basic mathematical computations, communicate effectively, work a determined schedule including evenings and weekends, take and follow direction, work well with patrons, coworkers, and management. Organize work successfully, maintain confidentiality, give attention to detail, maintain a positive customer service attitude (internal and external), meet deadlines, work independently without supervision, and perform multiple tasks simultaneously.

The qualifications listed above are guidelines. Other combinations of education and experience which could provide the necessary knowledge, skills, and abilities to perform the job may be considered.

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