WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
An experienced and results-oriented manager seeking to lead a talented team responsible for administering the Work Opportunity Tax Credit (WOTC) program. You are committed to maximizing the program's effectiveness in assisting employers with receiving tax credits for hiring qualified job seekers from targeted groups facing employment barriers. You are adept at identifying opportunities to improve program outreach and efficiency, ensuring compliance with federal regulations, and providing expert guidance to stakeholders.
WHAT YOU WILL DO:
The Manager I performs routine (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
- Establish goals and objectives to meet DOL and TWC performance measures.
- Develop guidelines, procedures, and policies to manage department activities and functions.
- Develop schedules, priorities, and standards for achieving established goals.
- Coordinate and evaluate business functions and department activities.
- Develop and evaluate budget requests and monitor budget expenditures.
- Monitor workflow to effectively assign work and detect bottlenecks ensuring the unit achieves performance metrics.
- Monitor unit compliance with US Department of Labor (DOL) procedures and policies; develop solutions/procedures to improve work efficiency to ensure compliance.
- Manage human resource functions, including supervision of all assigned staff. Prepare and deliver performance appraisals, work with staff to correct performance issues through coaching and performance improvement plans.
- Prepare communication to program staff regarding policies and procedures to be implemented based on DOL and/or Agency guidance. Will confer with DOL staff to determine, clarify, and obtain interpretation of regulations and procedures regarding the WOTC program.
- Develop and implements management and dashboard reports to interpret and analyze real-time performance data.
- Perform other duties as assigned
YOU QUALIFY WITH:
- Four years of experience in management analysis, organizational development, or methods and systems work.
- Relevant academic credits may be applied toward experience qualifications for this position.
YOU ARE A GREAT FIT WITH:
- Ability to manage business function, division, or department activities.
- Ability to establish goals and objectives.
- Ability to devise solutions to administrative problems.
- Ability to develop and evaluate administrative policies and procedures.
- Ability to prepare reports.
- Ability to communicate effectively.
- Ability to plan, assign, and supervise the work of others.
- Knowledge of local, state, and federal laws and regulations relevant to business function, division, or department areas and of the principles and practices of public administration and management.
- Skill in using logic and reasoning to identify the strengths weaknesses of alternative solutions, conclusions, or approaches to problems.
- Skill in operating computers and applicable computer software.
YOU GAIN:
- A Family Friendly Certified Workplace.
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.