Position: Medical Assistant
Company: Medi-Weightloss of Billerica, MA
About Us:
Join our thriving team at Medi-Weightloss of Billerica, MA where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.
- Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
- Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
- Competitive Compensation: Enjoy a competitive salary and benefits package.
Primary Responsibilities:
The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus.
- Utilize a multi-line phone system to answer and appropriately route all incoming calls.
- Conduct follow-up calls to discuss patient progress and address concerns.
- Refer non-routine, sensitive, or complex requests to the appropriate staff member.
- Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
- Assist with monitoring daily inventory levels of clinical and office supplies.
- Perform daily scanning and uploading of documents in patient files.
- Train additional staff on daily procedures when requested by the office manager and/or physician.
- Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
- Obtain patient vitals, EKG, and perform phlebotomy.
- Administer IM injections.
- Prepare laboratory order forms and obtain patient laboratory results.
- Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
- Document patient progress notes in the patient chart and/or EMR.
- Conduct follow-up calls to patients to discuss progress and address concerns.
- Perform other clinical duties as required.
To excel in this role, you should have:
- Medical Assistant certification.
- Front office experience, including insurance and VOB knowledge.
- Clinical experience in EKG and phlebotomy.
- Prior experience and training in exercise (a plus).
- Strong communication and interpersonal skills.
Salary: [Competitive, Commensurate with Experience]