Job Title: Patient Services Representative
Job Type: 13weeks contract possibility of extension
Pay Rate: $ 23.00/hr. on W2 without benefits
Job Location: Arcadia, CA 91007
Shift: Day 5x8-Hour (08:00 - 17:00)
Job Description:
Required Qualifications:
- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1+ year of recent experience working in an outpatient clinic or medical office setting
- 1+ year of call center experience
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with the patient check-in process
- Experience with CS-Link/Epic
Job Duties:
- Primary point of contact for patient relations by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Job Type: Contract
Pay: $23.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Experience:
- Epic: 1 year (Required)
Ability to Commute:
- Arcadia, CA 91007 (Required)
Work Location: In person