Job Summary
We are seeking a dynamic and customer-focused Mobile Expert to join our team. In this role, you will be responsible for providing exceptional service to customers while promoting and selling mobile products and services. The ideal candidate will have a passion for technology, a knack for sales, and the ability to communicate effectively with diverse clientele. As a Mobile Expert, you will play a crucial role in enhancing customer experiences and driving sales growth.
Duties
- Engage with customers to understand their needs and recommend appropriate mobile products and services.
- Conduct product demonstrations to showcase features and benefits effectively.
- Utilize strong communication skills to build rapport with customers, ensuring a positive shopping experience.
- Maintain an organized stock of products, ensuring shelves are well-stocked and visually appealing.
- Process sales transactions accurately using POS systems, including handling cash and credit card payments.
- Employ basic math skills for accurate pricing, inventory management, and sales reporting.
- Upsell additional products or services based on customer needs and preferences.
- Provide excellent phone etiquette when responding to customer inquiries via phone or other communication channels.
- Collaborate with team members to achieve sales targets and enhance store performance.
Requirements
- Previous experience in retail sales or a related field is preferred.
- Strong ability to communicate clearly and effectively with customers and team members.
- Familiarity with mobile technology and products is a plus.
- Basic math skills for handling transactions and inventory management.
- Experience with POS systems is advantageous.
- Ability to upsell products while maintaining a customer-centric approach.
- A positive attitude, strong work ethic, and willingness to learn new skills are essential.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Mobile Expert where your passion for technology meets exceptional customer service!
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person