Genpak is a leading manufacturer of high-quality, innovative, and sustainable foodservice packaging solutions serving North America's most recognized restaurant brands. Our mission is to deliver packaging that not only protects food but also enhances presentation, promotes sustainability, and elevates brand identity. With a proven track record of service, performance, and innovation, Genpak is trusted by the top names in the restaurant industry.
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Position Summary
The National Account Manager is responsible for managing and growing strategic relationships with large multi-unit restaurant chains. This role focuses on developing tailored foodservice packaging solutions, driving account-specific growth strategies, and coordinating internal resources to deliver best-in-class support. The ideal candidate is a highly strategic, customer-focused leader who thrives in a fast-paced, relationship-driven environment.
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Key Responsibilities
Strategic Account Leadership
. Own and manage all aspects of key national accounts, including sales strategy, forecasting, product development, and contract negotiations.
. Build and maintain senior-level relationships across all departments within the customer's organization (procurement, marketing, operations, sustainability, etc.)
. Lead account planning, innovation roadmaps, and long-term growth initiatives
Customer-Centric Solutions
. Collaborate with internal stakeholders (Marketing, R&D, Operations, Customer Service) to develop customized packaging solutions that meet customer needs and brand standards
. Monitor trends in the foodservice industry and proactively introduce new products that align with client goals.
. Identify and build relationships with rising national chains
. Provide insight and direction on packaging conversions, product enhancements, and cost optimization opportunities
Sales Execution & Performance
. Achieve or exceed assigned sales goals, profit targets, and account retention objectives
. Drive cross-sell and upsell opportunities within accounts to maximize revenue and share of wallet
. Act as the liaison between customers and internal teams ensuring clients' requirements are met
. Prepare deliver executive-level presentations, sales data, business reviews, and performance analyses
Cross-Functional Coordination
. Lead internal cross-functional meetings to align resources and priorities for national account success
. Manage project timelines and ensure timely delivery of products, prototypes, pricing, and support materials
. Serve as the internal advocate for each assigned customer
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Requirements:
Qualifications
. Bachelor's degree in Business, Marketing, or related field
. Minimum 5-7 years of national account management experience in foodservice packaging, consumer products, or related B2B industries
. Demonstrated success managing large, complex multi-unit accounts with national or regional restaurant chains
. Strong understanding of the foodservice distribution model (Sysco, US Foods, PFG, etc.) and restaurant operator dynamics
. Exceptional negotiation, communication, and project management skills
. Experience utilizing a CRM platforms and Microsoft Office Suite
. Ability to travel up to 40–50% nationally
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Why Join Genpak?
Genpak offers the opportunity to work with the most recognized brands in the foodservice industry and be part of a team that thrives on innovation, service, and partnership. As a National Sales Account
Manager, you'll be empowered to lead strategic accounts, introduce meaningful packaging solutions, and influence the future of food presentation.
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Genpak is an Equal Opportunity Employer. We welcome diversity and are committed to creating an inclusive workplace for all employees.
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Req Benefits: Genpak offers a comprehensive benefits package to all team members which includes but is not limited to: * Comprehensive medical, dental and vision * Paid Vacation Time * 11 Paid Holidays * 401k with a generous company match * Wellness programs * Tuition Reimbursement * Daily Pay Access