Job Description
Are you passionate about helping people look and see their best? Join our team at Johnson Curran Optometry Centers! We are seeking enthusiastic and customer-focused individuals to fill Optical Sales and Front Office Associate roles in Roanoke.
Responsibilities will include (but not limited to) :
- Greet and check in patients, ensuring a positive first impression.
- Maintain accurate patient records.
- Handle incoming calls, answer inquiries and provide exceptional customer service.
- Manage insurance verifications and pre-authorizations.
- Assist customers in selecting frames and lenses to suit their needs, lifestyle, and style preferences.
- Provide knowledgeable recommendations on lens types, coatings, and treatments.
- Ensure accurate measurements for lenses and adjustments for frames.
- Dispense, adjust, and repair eyewear.
- Process sales transactions along with proper insurance billing information.
- Assist in care of contact lens patients.
- Actively participate in training events to stay up to date with technology.
- Maintain a clean, organized, and welcoming environment.
Successful candidate will have excellent communication skills, strong ability to multi-task, acute attention for detail, great follow up, and a high level of integrity. Candidate must be a self-motivated team player wanting to make a difference. Our office is goal and performance oriented so a willingness to be held accountable for results is required. There is half day Saturday and evening work so flexibility is a must. We offer competitive pay, health insurance, eye care benefits, 401K, Paid Time Off, Holiday pay, and a 40 hour work week. Eye care experience is not necessary as long as you have the ability and desire to learn. If you are serious about working in a dynamic and fast-paced environment while providing exceptional patient care then we would love to talk to you. Please apply by submitting your cover letter, resume and salary history.
Job Type: Full-time
Pay: $13.50 - $14.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Supplemental Pay:
- Monthly bonus
People with a criminal record are encouraged to apply
Ability to Commute:
- Roanoke, VA 24012 (Required)
Ability to Relocate:
- Roanoke, VA 24012: Relocate before starting work (Required)
Work Location: In person