Job Overview
As an Optical Associate, you will play a crucial role in providing exceptional customer service and support within our optical practice. You will assist patients in selecting eyewear, manage patient records, schedule appointments, and ensure a smooth workflow in the office. This position requires previous optical experience. Pay commensurate with experience.
Duties
- Greet and assist patients as they enter the practice, providing a welcoming environment.
- Help patients select appropriate eyewear based on their needs and preferences.
- Assist Opticians in the preparation of eyeglasses and contact lenses.
- Maintain and update optical records with accuracy and confidentiality.
- Schedule patient appointments, conduct preliminary eye tests and gather necessary information using specialized equipment.
- Maintain inventory of eyewear and optical supplies, ensuring that the display is organized and visually appealing.
- Collaborate with team members to ensure efficient office operations and high-quality patient care.
- Educate patients on proper eyewear and contact lens care and usage, as well as insurance benefits related to their optical needs.
Experience
- Optical experience required
- Knowledge of medical records.
- Experience with Crystal PM or similar software/ appointment scheduling systems.
- Our ideal candidate is someone with an eye for detail, strong communication skills, and a commitment to providing excellent patient service.
If you are passionate about helping others while providing outstanding customer service, we encourage you to apply for the Optical Associate position today!
Job Type: Full-time
Expected hours: 37.5 – 40.0 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Supplemental Pay:
- Bonus opportunities
Experience:
- optical: 1 year (Required)
Ability to Commute:
- Hopkinsville, KY 42240 (Required)
Work Location: In person