Optician/Optometry Assistant

Avera Queen of Peace Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$19.25 - $25.00

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for assisting Optometrists with visual testing and responsible for sales of optometric frames and lenses (contact or glass), interpreting and dispensing optical prescriptions and fitting eyeglasses or contact lenses to meet the customer's needs, comfort and appearance.

What you will do

• Answers multiple line telephone and routes calls appropriately, alerting appropriate personnel to urgent messages/issues that require immediate attention.
• Greets and checks in patients by verifying and updating necessary information related to medical history, medications, family history, social history, etc. and updates the electronic health record.
• Directs patients, visitors, reps, vendors in prompt, courteous and helpful manner providing information within scope of knowledge and refers to appropriate individuals.
• Collects co-pays and patient balances at time of service and documents appropriately. Maintains electronic credit card payments, follows procedure for daily cash receipts and daily verifies cash on hand.
• Schedules and maintains appointments by following set parameters in electronic health record.
• Assists patient in selling glasses and contacts and assists patient per clinic policy.
• Makes minor repairs and adjustments to frames or replaces according to clinic policy.
• At the discretion of the physician per the Avera Medical Group prescription drug refill policy, writes prescriptions, and approves drug refills.
• Will be cross-trained in all areas of the optometry office to assist in the patient care delivery system.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .