This shift works 11pm-7am two days a week. Must be available weekends, holidays. Additional shifts MAY be available 3p-11p one or two days a week.
Please be dependable and reliable and show up.
Great part time position for a mature person or college student- schedule will likely be Fri and Sat nights on Sat/Sun
Be the warm welcome that kicks off a memorable guest experience
· Acknowledge Rewards Club members and returning guests, in person or on the phone
· Handle cash and credit transactions
· Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
· Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
· Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
· Take pride in your appearance and place as a brand ambassador
What we need from you
· Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
· Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers
· Flexibility - night, weekend and holiday shifts are all part of the job
· You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
· Experience - ideally, you’ll have spent at least one year in a front desk or guest service position
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person