Job Summary
We are hiring a Patient Care Assistant to support patients and families in our specialty practice. This role combines patient interaction, office coordination, and basic clinical support. No experience is required — we’ll provide paid training.
Starting pay is $18.50/hour with raises based on performance. You’ll also be eligible for sign-on bonuses ($250 at 3 months, $500 at 6 months, $1,500 at 1 year). This is anin-person role with Monday–Wednesday 8am–5pm and Thursday 8am–12pm hours.
If you’ve worked in customer service, childcare, or hospitality and want to transition into healthcare, this could be the perfect fit. We’re a small but growing practice, which means you won’t get lost in a large clinic. You’ll work directly with the doctor, have room to grow, and play a vital role in shaping how we care for patients. We’re looking for someone eager to jump in, start immediately, and work hard while building a career in patient care support.
Responsibilities
- Welcome patients, answer questions, and escort them to treatment rooms
- Prepare rooms, sterilize instruments, and maintain cleanliness
- Assist with records, impressions, digital scans, and appliance adjustments
- Provide patient education and review follow-up instructions
- Support with scheduling, phone calls, and correspondence as needed
- Partner with the dentist to coordinate lab cases and appliance orders
- Help children feel safe, supported, and comfortable during visits
Requirements
- High school diploma or equivalent
- Comfortable working with children and adults
- Strong communication and people skills
- Willingness to learn — paid training provided
- This is an in-person role
Ideal Candidate
We believe character and mindset are more important than prior experience. Here’s what we value:
- Adaptability: calmly adjusting to change
- Situational Awareness: noticing and understanding your environment
- Learnability: absorbing and applying new information quickly
- Decisiveness: making thoughtful choices quickly and confidently, without overthinking or delaying action
- Resilience: recovering quickly from challenges or setbacks and continuing to move forward with focus
- Accountability: owning your actions and results
- Compartmentalization: focusing on what matters most in the moment
- Dependability: showing up consistently and following through
Compensation & Benefits
- Starting at $18.50/hour, with increases based on experience and performance
- Paid training provided
- Contract-to-hire: 90 days with potential for part-time or full-time employment
- Sign-on bonus: $250 at 3 months, $500 at 6 months, $1,000 at 1 year
- Clear growth paths— ask us about advancement opportunities!
- Professional development support and mentorship
Hours
- Monday–Wednesday: 8:00 am – 5:00 pm
- Thursday: 8:00 am – 12:00 pm
About Us
At Strong Ties Oral Health, we provide specialized care in dental sleep medicine and early orthodontic treatment for children. We are a small but growing team. This is an exciting time to join, as you’ll help shape how we grow while making a direct impact on patients.
Job Type: Contract
Pay: Up to $18.50 per hour
Expected hours: 25 – 35 per week
Benefits:
- Paid training
Work Location: In person