Personal Banker II

Personal Banker II - could be scheduled at any of our locations: Carlyle, Aviston & St. Rose

Job duties include, but not limited to:

· Maintain a position of trust and responsibility by keeping all customer business confidential.

· Create a welcoming and friendly experience for all customers.

· Develop a rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.

· Provide excellent customer care promptly and efficiently to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies.

· Answers telephones, answer questions and directs callers to proper Bank personnel.

· Perform the transactions of a teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing cashier checks and redeeming savings bonds.

· Accurately and efficiently process customer transactions

· Reconcile cash and all other transactions and prepare reports each day.

· Maintain and balance ATM and vault, adhering to policy limits.

· Originate wire transfers timely and accurately.

· Perform a wide range of services related to deposit account opening, servicing and maintenance, debit cards, HSAs, IRAs, stop payments and all other account related services for new and existing accounts.

· Perform maintenance on accounts and cross check setup and maintenance.

· Determine when to ask for support when meeting customer needs.

· Proactively educate customers on utilizing all available access channels.

· Maintain a well-developed working knowledge of the complete line of products and services offered to promote and advise customers and potential customers.

· Listen for opportunities and refer to other areas of the Bank.

· Stay informed of job-related issues, bank promotions, changes in products, services, policies and procedures.

· Timely completion of all assigned training activities.

· Adhere to all Bank policies and procedures.

· Demonstrate sound judgement within established limits.

· Respect co-workers and management.

· Contribute a positive work environment.

Minimum Requirements:

These specifications are general guidelines based on the experience normally considered essential to the satisfactory performance of this position. The requirements listed are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

· Sound judgement and decision-making abilities

· Working knowledge of computers

· Excellent communication skills (both verbal and written)

· Ability to work with minimal supervision while performing duties

1NB Bank is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender expression, age, national origin, disability, marital status, sex, sexual orientation, citizenship, military status or any other legally protected status and will not be discriminated against.

Job Types: Full-time, Part-time

Pay: $15.50 - $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program

Ability to Commute:

• Carlyle, IL 62231 (Required)

Ability to Relocate:

• Carlyle, IL 62231: Relocate before starting work (Required)

Work Location: In person