Description
Join our dynamic team as a Powersports Rental and Tour Technician within the rapidly evolving Recreational Facilities and Services industry! We are seeking a highly motivated individual who is passionate about outdoor adventures and possesses technical expertise. In this role, you will be responsible for maintaining and preparing a fleet of powersports vehicles, including ATVs, motorcycles, side-by-sides, PWC's, and boat's ensuring they are in top working condition for our customers. You will also provide guided tours, sharing your knowledge of the local landscape and ensuring an unforgettable experience for our renters. As a critical member of our team, your focus will be on delivering exceptional customer service while upholding safety standards and operational efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be able to work independently as well as part of a team. Whether you are repairing a machine, helping a customer choose the right vehicle for their adventure, or leading a tour group through scenic trails, this position offers an exhilarating opportunity to combine your technical abilities with your love for the outdoors. If you are ready to take your career to the next level, apply today and join us in creating memorable outdoor experiences for our clients!
Responsibilities
- Prepare and maintain powersports rental equipment to ensure optimal functionality and safety.
- Conduct thorough pre-rental inspections to verify the condition of all units and equipment.
- Assist customers with the rental process, providing information on equipment usage and safety protocols.
- Lead guided tours, ensuring participants adhere to safety guidelines and enjoy a fulfilling outdoor experience.
- Respond to customer inquiries and concerns before, during, and after the rental process.
- Perform routine maintenance and repairs on equipment as necessary to maintain safety standards.
- Collaborate with team members to develop and implement improved rental processes and customer service initiatives.
Requirements
- Proficient working with multiple software's and mobile apps.
- High school diploma or equivalent; technical certification in motorsports or related field preferred.
- Proven experience in equipment rental, outdoor recreation, or a related field.
- Strong technical skills and knowledge of powersports equipment operation and maintenance.
- Excellent customer service skills and the ability to communicate effectively with diverse audiences, including guests and team members.
- Passion for outdoor activities and knowledge of local trails and riding areas.
- Ability to work flexible hours, including weekends and holidays, as required.
- Valid driver's license and ability to operate various types of powersports vehicles.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends only
Supplemental Pay:
- Tips
Work Location: In person