Principal Salesforce Engineer (Sales Cloud) REMOTE

At Claritev (formerly Multiplan), we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!!

JOB SUMMARY: 

Principal Software Engineer is primarily responsible for the design, architecture, development, and maintenance of Salesforce Sales Cloud applications, including requirements analysis, development, testing and implementation.

Should have extensive experience integrating Salesforce with third-party tools using solutions like MuleSoft, Web Services (SOAP/REST), and other integration platforms. The role involves defining roadmaps for upgrades, enhancements, and development efforts, designing solutions, and collaborating in Agile environments.

This position expects strong hands-on experience  in Salesforce Sales Cloud including Admin and Development.

JOB ROLES AND RESPONSIBILITIES:

• Work with stakeholders to gather and analyze business requirements.

• Analyze, design, develop & maintain customizations  and configure Salesforce Sales Cloud  to meet specific business requirements.
• Integrate Salesforce Sales Cloud with external systems including ERP systems and other third-party applications.

• Optimize performance and scalability of Salesforce CRM  solutions, ensuring performance, storage and data integrity.

• Conduct user training and provide technical support, as needed, to ensure successful adoption and utilization of new functionality.
• Responsible for establishing best practices for configuration, design and development in Salesforce (Sales Cloud)  and maintain necessary documentation.

• Stay updated with the latest features and capabilities of Salesforce  and proactively recommend enhancements and improvements to existing solutions.
• Participate in code reviews, Pair-Programming/testing Sessions.
• Proactive system maintenance.
• Participate in the full SDLC (Kanban), including requirement analysis, story writing, design and implementation, estimations, and other aspects of iterative development.

The salary range for this position is $155K to $165K. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

• At least ten (10) years of demonstrated expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements in Salesforce Sales Cloud.
• Excellent knowledge of Sales Cloud functionality including Territory Management, Collaborative Forecasting, Pipeline Inspection etc., with experience in Sales domain.
• Proficiency in Salesforce security, user management, platform maintenance, data modelling, reports and dashboards.
• Proficiency in Apex programming.
• Strong experience working with Lightning, and Lightning Web Components, SOOL, Visualforce and other SF tools.
• Familiarity with integration patterns such as batch processing, event driven architecture, and real-time integrations.

• Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders.

• Strong analytical and problem-solving skills, with a keen attention to detail and accuracy.
• Required – PD I certification, preferred PDII
• Preferred – Sales Cloud Consultant Certification

KNOWLEDGE AND SKILLS DESIRED:

• Experience with Continuous Integration and automated testing strategies. 
• Experience with Account Engagement (Pardot).
• Working knowledge of JIRA, Confluence, Kanban methodology.

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• 401(k) + match
• Generous Paid Time Off
• Paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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