Process Management Solution Specialist

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

This is more than just a role – it’s a rare opportunity to shape a high-priority, strategic initiative within Celonis. As part of the growing Process Management & Enterprise Modernization team, you will play a key role in helping global enterprises leverage the full power of the Celonis platform to achieve profound business transformation.

With our market-leading process intelligence technology, Celonis is uniquely positioned to enable organizations to move beyond analytical insights and into the critical intersections of people, process, and technology transformation. Our ambition is clear: to make process change efficient, intelligent, and seamless for any company, anywhere in the world, ensuring they realize and sustain transformative business value. If you come with a strong track record in driving business process improvements and are eager to adopt a process intelligence-driven perspective to lead large-scale, cross-functional transformations, we would like to hear from you. This is your opportunity to innovate with purpose and grow your career in a fast-paced, collaborative environment.

The Role:

As a Process Management Solution Specialist, North America at Celonis, you will play a pivotal role in embedding process management as a critical capability for operationalizing and sustaining value from process intelligence initiatives within our North American market. You will be responsible for owning field activations, creating impactful sales motions, and fostering strategic customer engagements targeted toward transformation use cases. This role requires close collaboration with our Value Engineers, Services, and Product & Engineering teams to effectively scale business process management as a core offering for Celonis customers. The ideal candidate will bring deep experience in driving holistic process improvement projects, strong advisory and customer support skills throughout the end-to-end transformation journey, and a passion for building frameworks and knowledge-sharing programs to enable field team success.

The work you’ll do:

Strategic Positioning & Field Enablement:

• Strategic Positioning: Partner with sales and account teams to position Celonis Process Management as a strategic and differentiated enabler for business transformation, highlighting how process management drives enhanced outcomes..
• Process Management SME: Act as a subject matter expert (SME) for business process management, helping customers and partners understand the value of Celonis Process Management via demonstrations, presentations and proof of values.

Strategic Customer Engagements

• Customer Proofs & Implementations: Spearhead strategic engagements with customers, focusing on identifying and enabling transformative use cases that leverage process management for significant business impact.

Cross-Functional & Partner Collaboration

• Internal Alignment: Work closely with Value Engineers, Services, and Product & Engineering teams to ensure process management is deeply integrated and effectively scaled as a core offering for Celonis customers.
• Partner Ecosystem Engagement: Collaborate with ecosystem and strategic partners (e.g., consulting firms, technology providers) to build joint offerings that integrate Celonis' process management into existing partner motions

Methodology Development

• Best Practices & Standards: Establish best practices and standards that guide process management and transformation engagements across the organization.

The qualifications you need:

• Experience and Expertise: 10 years of direct working experience with at least 5 years experience in Business Process Management, preferably in support of large scale customer transformation programs.
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures,  being a change agent and training users/process owners to realize value
• Technical Proficiency: In-depth knowledge of BPM solutions and their application in optimizing business processes. Familiarity with other BPM tools and technologies is a plus.
• Communication Skills: Strong communication and interpersonal skills to effectively collaborate with cross-functional teams, present solutions, and conduct training sessions.
• Analytical Thinking: Analytical mindset with the ability to analyze complex processes, identify areas for improvement, and implement effective solutions.
• Adaptability: Ability to adapt to a dynamic work environment and stay updated on industry trends. Proactive in learning and implementing new technologies.
• Team Player: Proven ability to work collaboratively in a team, sharing insights and knowledge for the overall success of the BPM team and the organization.
• Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule. 

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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