Receptionist

Job Summary
The reception team of St. Patrick’s Cathedral is responsible for performing clerical tasks in an office/religious setting to support the daily operations of the Cathedral and are the first to greet visitors when they enter the Parish House. Receptionists provide superb customer service and contribute towards a welcoming environment for all visitors.

Responsibilities

• Greet visitors and guests warmly, providing a welcoming first impression
• Answer and direct a high volume of incoming phone calls
• Assist in-person visitors with inquiries
• Coordinate blessings with on-duty priest
• Facilitate the sale of mass cards, process payments including monitoring and following up on payments made via payment portal, and input the mass schedule into the mass intention scheduling system
• Assist rector, clergy, and sacraments staff in processing payments for sacraments
• Notify fellow employees upon receipt of packages
• Listen to radio for relevant information impacting parish house lobby and share information with fellow employees
• Support office management tasks as needed, ensuring smooth daily operations.
• Maintain confidentiality of sensitive information in accordance with company policies
• Keep parish house lobby tidy and presentable
• Other clerical tasks as needed
• Maintain professionalism and composure at all times

Qualifications

• Willing to work weekends and/or holidays as needed
• Understanding or willingness to learn Catholic culture
• Effective and polished communicator
• Knowledge and comfort with MS Office Suite along with willingness to learn church specific software
• High School Diploma
• Proven experience as a receptionist or in a similar administrative role is preferred.
• Strong customer service skills with a friendly demeanor.
• Fluency in Spanish is a plus

Job Type: Part-time

Pay: $19.00 per hour

Expected hours: No less than 16 per week

Benefits:

• Health insurance

Ability to Commute:

• New York, NY 10022 (Required)

Ability to Relocate:

• New York, NY 10022: Relocate before starting work (Required)

Work Location: In person